Privacy Policy

Last updated: [add date]

At EightDetail, operated by Nova Glow Detailing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide when using our website or contacting us.

1. Company Information

Company Name: Nova Glow Detailing
Commercial Brand: EightDetail
KVK Number: 42027619
VAT / BTW: NL869371678B01
Location: Lelystad, The Netherlands
Email: info@eightdetail.com
Phone: +31 6 38 21 83 15


2. What Information We Collect

We may collect the following information when you use our website, booking form or contact us:

  • Full name

  • Phone number

  • Email address

  • Vehicle information

  • Address/location for mobile detailing services

  • Booking details and appointment preferences

  • Messages or additional notes submitted through forms

  • Technical information such as browser type, device information and IP address


3. How We Use Your Information

Your information is used only for purposes related to our services, including:

  • Scheduling and managing appointments

  • Responding to inquiries

  • Providing customer support

  • Improving our services and website experience

  • Sending booking confirmations or updates

  • Preventing spam or fraudulent activity

We do not sell or rent your personal data to third parties.


4. Booking & Contact Forms

When submitting a form on our website, the information you provide is securely transmitted and used strictly for communication and service purposes.

Some forms may include:

  • Appointment booking requests

  • Contact inquiries

  • WhatsApp redirection links

  • Service selection and pricing requests


5. WhatsApp & External Communication

Our website may contain direct links to WhatsApp, Instagram or other social platforms. When using these services, their own privacy policies and terms may also apply.

Instagram: @eightdetail


6. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and user experience.

These may help us understand:

  • How visitors use the website

  • Which pages are most viewed

  • Device and browser performance

You can disable cookies through your browser settings at any time.


7. Data Protection

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss or misuse.

Access to customer information is limited only to authorized personnel when necessary for providing services.


8. Data Retention

We keep personal information only for as long as necessary to:

  • Provide services

  • Maintain customer communication

  • Meet legal or administrative obligations


9. Your Rights

Under applicable privacy laws, you may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your personal data

  • Withdraw consent for communication

To make a request, contact us at:
info@eightdetail.com


10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Updated versions will be published on this page.


11. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

EightDetail / Nova Glow Detailing
📍 Lelystad, The Netherlands
📞 +31 6 38 21 83 15
✉️ info@eightdetail.com